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General FAQs
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Help Center
Toolkits and Downloads
Live Online Courses
General FAQ
In-Person Courses
General FAQs
Training Locations
Optimal Product Management
Agile Product Management
Digital Product Management
Self-Study Courses
General FAQs
Optimal Product Management
Agile Product Management
Digital Product Management
Private Training
General FAQs
AIPMM Certification
General FAQs
Toolkits and Downloads
Toolkits
Product Management Lifecycle
Licensing
Troubleshooting
General FAQs
Toolkits and Downloads
Toolkits
I’ve lost or deleted my copy of the product I purchased.
I purchased the product but haven’t received my download link.
Can I make modifications to the toolkit files, such as adding my company logo?
What type of files are the templates?
How do I purchase an individual toolkit?
I can’t find the toolkit after downloading.
Do I get free upgrades for products?
How do I contact customer/technical support?
Do you offer phone support?
Are the toolkits Mac compatible or available to view with an iPad or Android device?
Can I move the toolkits or Product Management Office folders to somewhere other than my desktop?
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Product Management Lifecycle
What is included with the PM Lifecycle Toolkit?
Licensing
Is the toolkit a single-user license, and may I distribute it to others?
Are there multi-user licenses and volume discounts available for the toolkits?