Toolkits and Downloads

Product Management Lifecycle

• What is included with the PM Lifecycle Toolkit?

Toolkits

• I purchased the product but haven’t received my download link.
• How do I contact customer/technical support?
• What type of files are the templates?
• How do I purchase an individual toolkit?
• Can I make modifications to the toolkit files, such as adding my company logo?
• I can’t find the toolkit after downloading.
• I’ve lost or deleted my copy of the product I purchased.
• Do I get free upgrades for products?
• Are the toolkits Mac compatible or available to view with an iPad or Android device?
• Can I move the toolkits or Product Management Office folders to somewhere other than my desktop?
• Do you offer phone support?

Licensing

• Are there multi-user licenses and volume discounts available for the toolkits?
• Is the toolkit a single-user license, and may I distribute it to others?